Website Cookies & Privacy Policy for www.incans.com

Last Updated: 20^th January 2026

1. Introduction

Welcome to Income Analytics, www.incans.com ("we","our", or "us"). We are committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, and share your personal data when you visit our website  www.incans.com   and tells you about your privacy rights and how the law protects you. We adhere to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy is separate to the Data Protection Addendum that governs the data collected for the purposes of providing our services to clients.

2. Who We Are

For the purposes of data protection laws, the Data Controller is:

• Name/Company Name: Income Analytics
• Email Address: dataprotectionofficer@incans.com
• Postal Address: 30 St Giles, Oxford, Oxfordshire, OX1 3LE

3. The Data We Collect

We collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Names, usernames, or similar identifiers (if you submit them via forms).
• Contact Data: Email address and telephone numbers (if you contact us).
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform (via analytics).
• Usage Data: Information about how you use our website.
  
  

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To communicate with you: When you send us an email or fill out a contact form.
• To improve our website: Using analytics to understand how visitors interact with our site.
• To send you updates: If you have explicitly signed up for a newsletter.

Legal Basis for Processing:

We rely on Consent (e.g., you signing up for a newsletter)and Legitimate Interests (e.g., keeping our records updated and studying how customers use our products/services) as our legal bases for processing your data.

5. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

• You can set your browser to refuse all or some browser cookies.
• If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Third-Party Links and Tools

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Key Third-Party Services we use include:

• Google Analytics: For website traffic analysis
• HubSpot: CRM System

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under the UK GDPR, you have rights in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent at any time.

If you wish to exercise any of these rights, please contact us at dataprotectionofficer@incans.com.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us via email at dataprotectionofficer@incans.com.  

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.